Disbug is NOT a customer feedback management tool.
Disbug is not the right product of you want to capture feedback from customers. .
Disbug is NOT a real-time error tracking tool
If you want to track errors in the background from real users, there are some fantastic tools like Sentry and Rollbar which does real time error tracking exceptionally well.
Disbug is a chrome extension that is used primarily by QA team to report bugs while manually testing the website. While QA person is testing the website, with a click of a button, they will be able to capture the bug with screencast, screenshot, console logs, network logs, .